Inside Citrix® MetaFrame XP™: A System Administrator's Guide to Citrix MetaFrame XP/1.8™ and Windows® Terminal Services
by Ted Harwood
Calculating Return on Investment
To calculate the ROI, you need to first focus on both the costs and benefits of the Terminal Server solution. In your ROI study, you can highlight the costs and benefits of each solution and make your recommendation.
To determine the ROI on a solution, you need to determine the following as accurately as possible. The variable name for each value is given in parentheses after the title. After you have all the values, you can plug them into the ROI formula toward the end of this section to get your ROI.
Quantifiable benefits per month (QuantBen) These benefits are direct, easily measurable monetary returns or benefits from the use of Terminal Server technology. An example of these types of benefits is billing fees ...
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