I thank the following people for reviewing and commenting on the multiple draft versions of this book: Scott Ambler, Dr. Alistair Cockburn, Jim Convery, Erin Convery, Neil Crowder, Bob Epps, Kyle Gabhart, Hillel Glazer, Gary Hafen, Elaine Harmon, Mike Konrad, Rich McCabe, Jan McMahon, Dr. Mark Paulk, Doug Parsons, Mary Lynn Penn, Mike Phillips, Dr. Jeff Sutherland, John Troy, Dr. Richard Turner, David Webb, and Jason Yip.

I thank all those who helped in the production of this book especially Peter Gordon, Kim Boedigheimer, and Dmitri Korzh.

I thank clients, colleagues, and friends who have helped through ongoing support and insightful conversations. I especially thank Craig Button, Dr. Dave Cavitt, Christina Chick, Paul Curtis, ...

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