Interaction Design, 6th Edition

Chapter 1WHAT IS INTERACTION DESIGN?

• 1.1 Introduction
• 1.2 Good and Poor Design
• 1.3 Switching to Digital
• 1.4 What to Design
• 1.5 What Is Interaction Design?
• 1.6 People-Centered Design
• 1.7 Understanding People
• 1.8 Accessibility and Inclusiveness
• 1.9 Usability and User Experience Goals

 

Objectives

The main goals of this chapter are to accomplish the following:

• Explain the difference between good and poor interaction design.
• Consider the pros and cons of transforming activities to become digital.
• Describe what interaction design is and how it relates to human-computer interaction and other fields.
• Explain the relationship between the user experience and usability.
• Introduce what is meant by accessibility and inclusiveness in relation to human-computer interaction.
• Describe what and who is involved in the process of interaction design.
• Outline the different forms of guidance used in interaction design.
• Enable you to evaluate an interactive product and explain what is good and bad about it in terms of the goals and core principles of interaction design.

1.1 Introduction

How many interactive products are there in everyday use? Think for a minute about what you use in a typical day: a smartphone, tablet, smartwatch, laptop, remote control, coffee machine, printer, smoothie maker, e-reader, smart TV, alarm clock, electric toothbrush, radio, bathroom scales, fitness tracker, game console. Then think of which apps and social media you use…the list is endless. Now ...