19 Managing and Controlling Project Quality
This chapter focuses solely on two processes, each involved in the execution and controlling aspects of project quality management. The first part of this chapter deals with the activities necessary for quality assurance on a project, with special emphasis on Quality Audits and Process Improvement. The second part of this chapter covers all the activities involved in the process of controlling the quality on a project. There is some elaboration on the vital topics of Inspections and Statistical Quality Control Tools.
Quality Assurance
This is a vital aspect of the Manage Quality process. It is not just enough to have a good quality management plan for the project, it ...
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