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It's the Way You Say It, 2nd Edition
book

It's the Way You Say It, 2nd Edition

by Carol Fleming
February 2013
Beginner to intermediate
264 pages
5h 31m
English
Berrett-Koehler Publishers
Content preview from It's the Way You Say It, 2nd Edition

Notes

“The Art of Conversation; Chattering Classes.” The Economist. December 19, 2006.

Brown, Willie. Basic Brown. New York: Simon & Schuster; Reprint edition, 2011.

Gladwell, Malcolm. Outliers: The Story of Success. New York: Little, Brown and Co., 2008.

Fine, Debra. The Fine Art of Small Talk. Englewood: Small Talk Pub., 2004. (A useful and comprehensive guide in the how-to genre)

Ericsson, K. Anders, Ralf Th. Krampe, and Clemens Tesch-Romer. “The Role of Deliberate Practice in the Acquisition of Expert Performance.” Psych. Review, Vol. 100 (1993).

Fisher, Hilda. Improving Voice and Articulation. Boston: Houghton Mifflin Co., 1975.

James, Henry. A Question of Our Speech. Boston and New York: Houghton Mifflin, 1905. (Speech to graduating class ...

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Publisher Resources

ISBN: 9781609947439