Changing the default session timeout

By default, each active user session lasts for 5 hours (300 minutes) of idle time. This means that a user can log in and leave the computer for up to five hours and their browser session will still remain active.

In this recipe, we will look at how to change the default session timeout.

Getting ready

Since we will be making direct changes to a JIRA file, make sure you create backups for any files that are modified. This recipe will also require a restart of JIRA, so plan this during a time slot that will not affect your users.

How to do it...

Proceed with the following steps to change the session timeout settings in JIRA:

  1. Open the web.xml file from the JIRA_INSTALL/atlassian-jira/WEB-INF directory in a text editor. ...

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