As an administrator, being able to automate tasks is often a very important task. Earlier, you often needed to have some programming skills in order to take advantage of some of the automation facilities provided by JIRA such as Listeners and Services. Luckily, Atlassian now provides a tool to help with automation without the need to know any programming.
In this recipe, we will set up an automated task, where JIRA will periodically check for issues that have not been updated in seven days, close them, and add a comment.
For this recipe, we need to have the JIRA Automation Plugin add-on installed. You can download it from the following link and install it using the UPM: