May 2016
Intermediate to advanced
264 pages
4h 39m
English
Content preview from JIRA 7 Administration Cookbook - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Troubleshooting notifications
In this recipe, we will look at how to troubleshoot problems related to notifications, such as determining whether and why a user is not receiving notifications for an issue.
How to do it...
Perform the following steps to troubleshoot notification problems in JIRA:
- Navigate to Administration | Administration | Notification helper.
- Select the user that is not receiving the notifications as expected.
- Select the issue for which the user is expected to receive notifications.
- Select the issue event that should trigger the notification.
- Click on Submit to start troubleshooting.
You can also run the Notification Helper tool from the Admin menu while viewing an issue.
How it works...
The Notification Helper tool works by looking at ...
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