The Need for LeadershipWhat Is Leadership?Five Theories of LeadershipLeadership Traits and CharacteristicsLeadership Impact on PerformanceMeeting Today’s Biggest Leadership ChallengesComplexity Within the Business EnvironmentDiversity of People, Thoughts, and PerspectivesCompetitionEthical LeadershipAmbiguity and ChangeDifferences Between Managing and LeadingLeaders Innovate; Managers AdministerLeaders Seek Challenges; Managers Seek to Maintain the Status QuoLeaders Think Long Term; Managers Think Short to Mid TermLeaders Motivate and Inspire; Managers ControlLeaders Worry About Doing the Right Things; Managers Worry About Doing Things RightLeaders Have a Wide Circle of Influence; Managers Have Limited InfluenceFive Leadership Skill Sets to Ensure PerformanceProviding DirectionLeading by ExampleEnabling OthersSharing PowerSeeking a Better WayAttitudes and MindsetsLeadership ReadinessRecapReview Questions