November 2018
Beginner
224 pages
3h
English
The wise man doesn't give the right answers, he poses the right questions.
—Claude Levi-Strauss
David is a person whom I admire. He has a wonderful ability to engage people when he first meets them and to carry on a conversation with anyone. The talent lies not so much in his ability to win others over by the force and charm of his personality, but in something else. I asked him years ago to what he attributed this ability. He said it is simply a result of listening and asking questions. In other words, as you listen and ask questions, you become engaging. As that happens, people will more naturally want to listen to you and respect you.
On the other end of the spectrum, a client named Herbert found himself in an expanded ...