book

Leadership Skills that Inspire Results

by Fred Halstead

November 2018

Beginner

224 pages

English

Career Press

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Improve the FundamentalsInspire ChangeThe Spotlight
The Proactive ListenerAchieve the Best Thinking and the Best ResultsMore than HearingListening Inhibitors
Be CuriousKnow and Believe in Your Purpose for ListeningFocus Only on What the Other Person Is SayingHeed the Words, Inflections, Body Language, and What Is Not SaidHelp Others Listen to You—The Power of the PauseBeing Heard—The Power of the Pause, Part 2Send Listening SignalsListen in Debate ModeThe Connection Between Great Listening and Great Questions
The Characteristics of Powerful QuestionsAsk a Question at the Right TimeWhat Is the Right Way to Ask a Question?The Benefits of Asking Powerful QuestionsPowerful Questions in ActionPowerful Questions Make You the Best You Can Be

Help Others Develop and Execute Their PlansOvercome AssumptionsForward ThinkingPeople Are Smart
Acknowledgment Versus ComplimentsGive an AcknowledgmentInspire Through Acknowledgments
The Benefits of Wisely DelegatingBarriers to Delegation
Key Elements to a Consistent Accountability CultureEstablish a Culture of AccountabilityBarriers to Creating a CuLture of AccountabiLityInspire Consistent Accountability and the Results
Challenges and RewardsPractical SuggestionsAccountability PartnerIntentional Peer Practice
Sample Questions
Chapter 1Chapter 2Chapter 3Chapter 5Chapter 6

Content preview from Leadership Skills that Inspire Results

5 The Art of Acknowledging and Inspiring

One of the best ways to inspire a leader to achieve great success is to tell him or her what they have done especially well so that they are energized to repeat what they did. If you are a keen observer (i.e., you pay attention), there will be many opportunities to do exactly that.

Andy Pearson was a McKinsey managing director, president and Chief Operating Officer at PepsiCo for fifteen years, a Harvard Business School professor, and the founding CEO and chairman of Yum Brands. (Tri-con Global was the restaurant business owned by PepsiCo and, after it was spun off, it became Yum Brands— one of the world's largest restaurant companies.) At PepsiCo, before Yum Brands, Pearson was known as a leader who inspired ...