INTRODUCTION

From Class Action to Best in Class: A Personal Journey

To be aware of a single shortcoming within oneself is more useful than to be aware of a thousand in somebody else.

—THE DALAI LAMA

IT WAS A BEAUTIFUL SPRING DAY IN PARIS IN 2007. We were sipping espressos and savoring the buttery croissants during a leadership meeting break at the Palais des Congrès in Porte Maillot. I stood at a high-top table, the only female among five White French male executives from Sodexo. I was excited. Building on the DEI success we had in the US, I had just stepped into a new role to establish and lead diversity, equity, and inclusion (DEI) globally.

We talked leisurely. The men chatted about their trips to India and how they loved travelling there. ...

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