Book description
We live in a very different world from 1987 when Six Sigma was first introduced by Motorola, and from the early 2000s when the first books on Six Sigma and Lean Six Sigma deployment appeared. How should one think about continuous improvement in a modern world? Is Lean Six Sigma the best approach to take for all problems, including large, complex, unstructured problems, such as climate change or the Millennial Development Goals? The authors argue that a different paradigm is needed to take continuous improvement to a new level in the world in which we now find ourselves. Snee and Hoerl refer to this paradigm as Holistic Improvement, and suggest Lean Six Sigma 2.0, the next version of Lean Six Sigma, as the best methodology based on this paradigm. Holistic improvement incorporates a diverse array of improvement methods, beyond Lean and Six Sigma, to ensure that organizations can apply the most relevant improvement method to a specific problem.
Leading Holistic Improvement with Lean Six Sigma 2.0 is the only book on the market that addresses the developments that have occurred in the last 15 years, and also provides a way to address these developments. These developments include the rapid growth of globalization, the recognition of the importance of large, complex, unstructured problems, the rise of Data Science as a discipline, and the growing importance of risk management in a world beset by terrorism and computer hacking of confidential information. This book includes learnings from Snee and Hoerl’s extensive use of Lean Six Sigma in improving process and organizational performance, and also their research on the topics that include two previous books and more than twenty published articles on the subject.
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Dedication
- Contents at a Glance
- Contents
- About This E-Book
- Acknowledgments
- About the Authors
- Preface
- Chapter 1 A New Paradigm Is Needed
- Chapter 2 What Is Holistic Improvement?
- Chapter 3 Key Methodologies in a Holistic Improvement System
-
Chapter 4 Case Studies in Holistic Improvement
-
Case Study: Inside the GE Deployment
- The Beginnings: Jack Never Bluffs!
- No Second Guessing
- The First Year: 1996
- The Push for Tangible Benefits
- DFSS and a Critical Mass of Green Belts
- A Refocus on Customers
- Application to Finance
- Digitization and Six Sigma
- At the Customer, for the Customer (ACFC)
- An Expansion and Reinvigoration
- Connection to Innovation and New Product Development
- Lessons Learned
- Case Study: The DuPont Story
- Case Study: The Scott Paper Experience with Holistic Improvement
- Summary and Looking Forward
- References
-
Case Study: Inside the GE Deployment
- Chapter 5 How to Successfully Implement Lean Six Sigma 2.0
-
Chapter 6 Launching the Initiative
- Full or Partial Deployment?
- Developing the Deployment Plan
-
Deployment Plan Elements
- Strategy and Goals
- Process Performance Measures
- Project Selection Criteria
- Project Identification and Prioritization System
- Deployment Processes for Leaders
- Roles of Management and Others
- Curricula and Training System
- Project and Initiative Review Schedule
- Project Reporting and Tracking System
- Audit System for Previously Closed Projects
- Reward and Recognition Plan
- Communications Plan
- Selecting the Right Projects
- The Concept of Process Entitlement
- Developing the Project Charter
- Selecting the Right People
- What Training Do I Need?
- Selecting a Lean Six Sigma Provider
- Summary and Looking Forward
- References
-
Chapter 7 Managing the Effort
- Managerial Systems and Processes
- Management Project Reviews
- Project Reporting and Tracking
- Communications Plan
- Reward and Recognition Plan
- Project Identification and Prioritization
- Project Closure: Moving On to the Next Project
- Lean Six Sigma Budgeting
- Deployment Processes for Leaders
- Integrating Lean Six Sigma with Current Management Systems
- Summary and Looking Forward
- References
- Chapter 8 Sustaining Momentum and Growing
-
Chapter 9 The Way We Work
- Creating a Holistic Improvement System
- The Improvement Project Portfolio
- The Improvement Organization
- Integration of Quality and Process Management Systems
- Synergies with ISO 9000
- Synergies with the Malcolm Baldrige National Quality Award
- Synergies with Risk Management
- Don’t Forget About Process Control
- Don’t Forget About Managerial Processes
- Motorola Financial Audit Case
- The Long-Term Impact of Holistic Improvement
- Holistic Improvement Drives Culture Change
- Improvement As a Leadership Development Tool
- Summary and Looking Forward
- References
- Chapter 10 Final Thoughts for Leaders
- Appendix A Ensuring Project and Initiative Success
- Appendix B Glossary
- Appendix C Acronyms
- Index
Product information
- Title: Leading Holistic Improvement with Lean Six Sigma 2.0, Second edition
- Author(s):
- Release date: June 2018
- Publisher(s): Pearson FT Press
- ISBN: 9780134299662
You might also like
book
The Lean Six Sigma Guide to Doing More With Less: Cut Costs, Reduce Waste, and Lower Your Overhead
praise for The Lean Six Sigma guide to Doing More with Less "At Frito Lay, we …
book
The Complete Idiot's Guide to Lean Six Sigma
The perfect prescription for any organization Increasingly popular with large and mid-sized companies around the world, …
book
Statistics for Six Sigma Made Easy! Revised and Expanded Second Edition, 2nd Edition
A PLAIN ENGLISH GUIDE TO SOLVING REAL-WORLD PROBLEMS WITH SIX SIGMA Six Sigma is one of …
book
Lean Six Sigma for the Office, 2nd Edition
Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part …