Chapter FourRelationships, Relationships, Relationships

IF MORAL PURPOSE IS JOB ONE, RELATIONSHIPS ARE job two, as you can't get anywhere without them. If you asked someone in a successful enterprise what caused the success, the answer almost always is, “It's the people.” But that's only partially true: It is actually the relationships that make the difference.

In pursuing the importance of relationships in this chapter, I will do something different. Let's talk about businesses as if they had souls and hearts, and about schools as if they had minds. We will see that moral purpose, relationships, and organizational success are closely interrelated. We will also find that businesses and schools have much in common. Businesses are well advised ...

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