Preface to the Second Edition
WHAT IS A CULTURE OF CHANGE ANYWAY? I USE the phrase in two ways. One is the fact that changes are always rolling into and over all our organizations these days. One form of leadership in this latter case is protecting the organization from constant, superficial change. The second and more fundamental use is how to change the existing culture so that it has the capacity to manage and incorporate change on a continuous basis that serves the goals of the organization, including deliberately incorporating new goals and their implementation.
The more complex society gets, the more sophisticated leadership must become. Complexity means change, but specifically it means rapidly occurring, unpredictable, nonlinear change. ...
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