August 2015
Intermediate to advanced
216 pages
4h 9m
English
‘No legacy is so rich as honesty.’ William Shakespeare
Before reading the chapter, do the following quick self-assessment.
How would you rate the following in your team?

George, the CEO, had a temper. His volatility was well known and created a certain cautiousness when people were around him.
Noel didn’t know how to break the news to George that he was £500K below their forecasted revenue. This was due ...