Index

A

Action learning cycle, 54

Adaptive learning, 34

Advisory group (AG), 86

American Productivity & Quality Center (APQC), 2

Attention, 19

B

Behavioral changes, organizational, 15

Body language, 21

Bridges, lasting, 99

Business thinking practices, 48–60

C

Cartesian mechanistic view, 70

Change agents, 16

Circuit breakers, 54

Collaboration strategies, 43

Collaboration, improving, 35−36

Collective corporate wisdom, 81

Collective wisdom, 88

Communication

strategy, 17

symbols, 22

Competitive advantage, 49

Concentration, 20

Conflicts, open to, 28

Corporate gaps, 79

Corporate heredity, 82

Corporate instinct

collective wisdom, 88

disruptive knowledge, 83–86

focus areas, 90–93

outsourcing, 80

processes strengthening, 81–83

sustainable innovation, ...

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