Machine Learning for Business Analytics

Chapter 6 Integration of AI in Insurance and Healthcare: What Does It Mean?

A. Kannan, B. Justus Rabi, and M. Anand

DOI: 10.4324/9781003206316-6

Contents

6.1 Introduction

6.1.1 The Industry’s Major Issues Are Divided into Six Categories

6.2 Review of the Literature

6.2.1 Artificial Intelligence

6.2.2 Implementation of AI in Business

6.2.2.1 Insurance Business Models

6.2.3 AI in Customer Experience

6.2.3.1 Natural Language Processing

6.2.3.2 Voice Analytics

6.2.3.3 Machine Learning

6.2.4 Artificial Intelligence in Claims

6.2.5 Medical Imaging and Diagnostics

6.2.6 Insurance for Self-Driving Cars

6.2.7 Person to Person Insurance

6.2.8 Insurance for Smart Homes

6.2.9 Health Insurance

6.2.10 Insurance for Aerial Assessors

6.2.11 Car Insurance ...