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Managerial Communication for Organizational Development
book

Managerial Communication for Organizational Development

by Professor Reginald L. Bell, Professor Emeritus Jeanette S. Martin
March 2019
Intermediate to advanced content levelIntermediate to advanced
168 pages
4h 9m
English
Business Expert Press
Content preview from Managerial Communication for Organizational Development

CHAPTER 2

The Managerial Communication Process

Objectives

After reading this chapter, you will be able to:

  1. describe the levels of managerial communication;
  2. explain the main components of the communication process model;
  3. discuss barriers to communication in the communication process;
  4. identify ways to improve the communicative process.

Introduction

Managers have very different ways of communicating with coworkers, subordinates, and superiors. Effective managers can be abrupt, kind, or even forceful with others when needed. Managers communicate on different levels inside and outside the organizations, as well throughout the global economy. It is impossible to plan, organize, lead, or control business resources without effective communication skills. ...

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Publisher Resources

ISBN: 9781947843325