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Managerial Communication for Organizational Development
book

Managerial Communication for Organizational Development

by Professor Reginald L. Bell, Professor Emeritus Jeanette S. Martin
March 2019
Intermediate to advanced content levelIntermediate to advanced
168 pages
4h 9m
English
Business Expert Press
Content preview from Managerial Communication for Organizational Development

CHAPTER 3

Power, Climate, and Culture

Objectives

After reading this chapter, you will be able to:

  1. explain communication context;
  2. explain the power of leaders;
  3. explain organizational communication climate;
  4. discuss established levels of organizational culture;
  5. differentiate formal from informal communication networks.

Introduction

Context is the physical, social, and psychological environment where the communication interaction takes place. Imagine a 45-year-old manager paying a compliment to a 22-year-old administrative assistant, who has just been hired, on her wardrobe. He tells her, “You look very professional today and ideal for our company.” Much to the manager’s chagrin, the administrative assistant asks, in a rather scornful tone, “What ...

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Publisher Resources

ISBN: 9781947843325