March 2019
Intermediate to advanced
168 pages
4h 9m
English
Objectives
After reading this chapter, you will be able to:
Introduction
Context is the physical, social, and psychological environment where the communication interaction takes place. Imagine a 45-year-old manager paying a compliment to a 22-year-old administrative assistant, who has just been hired, on her wardrobe. He tells her, “You look very professional today and ideal for our company.” Much to the manager’s chagrin, the administrative assistant asks, in a rather scornful tone, “What ...