Index

AICPA Code of Ethics. See American Institute of Certified Public Accountants Code of Ethics

Altruism, 78

American Bar Association Model Rules of Professional Conduct, 83

American Institute of Certified Public Accountants (AICPA) Code of Ethics, 83

American Nurses Association Code of Ethics, 83

Apple’s FaceTime, 121

Arbitration, 116

Attractive conflict, 98

Avoidance style, for conflict management, 105

Baby Boomers, 4045

Barnard, Chester I., 3

Barriers, for MC

educational levels, 40

gender, 3940

generational differences, 4045

language, 39

physical or psychological, 3839

Bell Telephone Company, 35

Blogs, 122

Bridgegate scandal, 111

Business communication, 6

Business meetings, 129

decision making and follow-up, 132

multicultural, 132

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