Managing and Using Information System

About the Authors

Dr. Keri E. Pearlson is president of KP Partners, an advisory services firm specializing in creating business leaders skilled in the strategic use of information systems and organizational design in the Web 2.0 world. Dr. Pearlson is an entrepreneur, teacher, researcher, consultant, and thought leader. She has held various positions in academia and industry. She was a member of the information systems faculty at the Graduate School of Business at the University of Texas at Austin, where she taught management information systems courses to MBAs and executives. She held positions at the Harvard Business School, CSC, nGenera (formerly the Concours Group), AT&T, and Hughes Aircraft Company. While writing this edition, she was also an Adjunct faculty member at Babson College, in Wellesley, MA, and elected the first President of the Austin Area Society of Information Management chapter.

She is co-author of Zero Time: Providing Instant Customer Value—Every Time, All the Time (John Wiley & Sons, 2000). Her work has been published in numerous places including Sloan Management Review, Academy of Management Executive, and Information Resources Management Journal. Many of her case studies have been published by Harvard Business School Publishing and are used all over the world. She currently writes a blog on issues at the intersection of IT and business strategy. It's available ...