August 2007
Intermediate to advanced
208 pages
4h 49m
English
“If you are concerned about how your organization will respond to an unexpected event that can easily destroy the reputation and financial health of your organization as well as you as a leader, this is the book for you. You will learn from two world-renowned experts what makes organizations susceptible to unexpected catastrophic events and what you can do to make your organization alert and responsive to unexpected and potentially destructive events.” | ||
| --Michael Beer, professor emeritus, Harvard Business School and chairman, TruePoint Partners | ||
“Improving patient safety has, at long last, risen high on the priority list—where it belongs—for health care leaders. But, as those leaders ... |
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