Introduction
This book is the third in the Sybex Mastering series on the subject of Microsoft’s Unified Communications (UC) platform. With the release of Skype for Business, we are into the fifth generation of a platform that provides a comprehensive set of functionality, which has continually placed it in the top right of the Gartner Magic Quadrant for UC.
Skype for Business is a new name for the platform, which while clearing things up causes an equal amount of confusion. For the last several years, I have been trying to explain to people what I do, and in speaking with others working with these products, the conversation is familiar, along the lines of this:
Me: “Hi, how are you?”
Other: “Good, thanks. So, what is it you do?”
Me: “I work ...
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