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Microsoft Excel Data Analysis and Business Modeling (Office 2021 and Microsoft 365), 7th Edition
book

Microsoft Excel Data Analysis and Business Modeling (Office 2021 and Microsoft 365), 7th Edition

by Wayne Winston
December 2021
Beginner to intermediate
1168 pages
30h 17m
English
Microsoft Press
Content preview from Microsoft Excel Data Analysis and Business Modeling (Office 2021 and Microsoft 365), 7th Edition

Chapter 74

Forecasting in the presence of special events

Questions answered in this chapter:

  • How can I determine whether specific factors influence customer traffic?

  • How can I evaluate my forecast accuracy?

  • How can I check whether my forecast errors are random?

For a student project in the early 1990s (before direct deposit!), a class and I attempted to forecast the number of customers visiting the Eastland Plaza branch of Indiana University Credit Union each day. Interviews with the branch manager made it clear that the following factors affected the number of customers:

  • Month of the year

  • Day of the week

  • Whether the day was a faculty or staff payday

  • Whether the day before or the day after was a holiday

Many quantities that we want to forecast ...

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Publisher Resources

ISBN: 9780137613816