May 2008
Beginner
304 pages
7h 12m
English
Few things in your business can be considered as important as your customers. Yes, you need a great product or service. Definitely, you need good management, terrific staff, and great customer service. But knowing your clients and being consistent, reliable, and timely in your communication with them goes a long way toward building credibility for your business and ensuring you have long-term, happy customers (who will return to your company and bring their friends).
Office Live Small Business recognizes the key role relationships play in your day-to-day business life. Your clients aren’t the only people who matter—cultivating good relationships with your vendors, partners, employees, and prospective customers ...
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