November 2025
Intermediate to advanced
352 pages
5h 54m
English
Content preview from Move First, Align Fast
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CHAPTER 7ACT+M™: Measuring Leadership Readiness
If you can't measure alignment, you can't scale it.
The leadership team was confident about their AI readiness. At a fast-growing SaaS company, quarterly reviews showed unanimous support for AI initiatives. Executive alignment surveys scored 4.2 out of 5.0. Board presentations highlighted successful pilot programs and impressive technical capabilities. The transformation roadmap had full C-suite endorsement, with $2.3 million allocated for enterprise rollout.
But the ACT+M™ Heatmap revealed a different reality that stunned the leadership team.
While surface consensus appeared strong, deeper measurement exposed critical fractures that threatened the entire investment: narrative coherence scored 2.1 across functional leaders—departments were telling contradictory stories about AI’s role. Incentive alignment registered 1.8 in middle management—reward systems actively discouraged adoption behaviors. Trust infrastructure measured 2.4 under stress-testing—employees defaulted to manual processes in high-pressure scenarios.
This composite case—drawn from multiple SaaS organizations—illustrates how surface alignment can mask hidden fractures that only become visible through systematic measurement.
The Measurement Opportunity: Leadership consensus on AI strategy does not guarantee organizational readiness for AI adoption. True preparedness requires measurable alignment across belief, narrative, incentives, and cultural readiness dimensions, ...
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