Chapter 11. Network Troubleshooting
Not every tool is right for you. Tools should be selected on the basis of who will use it, and what that person is expected to do day to day. Matching skill level, test speed, and how detailed the test results are makes a big difference in how successful someone is with a new tool. See the section titled “What Tool to Start With?” in Appendix H, “Network Diagnostic Products Used in This Book.”
Tools
There are four primary categories of network support products, and two more that combine features of the other three for ease of use or for specialized advanced analysis (see Figure 11-1):
Primary
Network management applications
Hybrid
Get Network Maintenance and Troubleshooting Guide: Field-Tested Solutions for Everyday Problems, Second Editon now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
