Introduction
It ain’t what you don’t know that gets you into trouble.
It’s what you know for sure, that just ain’t so.*
—MARK TWAIN
Here’s who we are.
Marcus is a data geek. He loves figuring out how to measure things you can’t count, such as personality, performance, and engagement. He spent much of his career doing this at the Gallup Organization. He then built his own coaching and software company devoted to helping people do their best work, and he now leads the ADP Research Institute’s investigations into all things people and performance. He’s a transplanted Brit.
Ashley lives in the world of big companies. After an early stint designing the acoustics for concert halls, he dedicated his career to helping the likes of Deloitte and Cisco ...
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