Nine Lies About Work

Index

Abernathy, Ralph, 228

Accenture, 54

active listening, 107

Actor-Observer Bias, 111

Adele, 91

ADP Research Institute, 1, 24–26, 197, 237–245

advice, 127–131

alignment

attempt to create through goals, 54

shared meaning and, 64, 71

Amabile, Teresa, 57

Amazon, 68

American Management Association, 202

Anthony, Susan B., 212

anticipation, 81

Apple, 28, 72–73

Appreciative Inquiry, 124–126

Arcos Dorados Holdings Inc., 69

Ariel 6 satellite, 146–148

assumptions, 2–3

about expectations, 50

of uniformity of experience, 22–23

See also truths about work

Atari, 98

attention

creating engagement and, 257–260

excellence creation and, 126–127

need for, 116–127

positive versus negative, 116, 117–118

stimulating growth through, 121–127

strengths-focused, 120 ...