September 2012
Beginner
256 pages
4h 55m
English
Content preview from Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to LeaderBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Notes
CHAPTER 1
P. 8. What Are You Paid to Do?: In Ferdinand Fournies’s book Coaching for Improved Work Performance, Fournies presents a simple and effective approach to help managers shape the behavior of their employees. Ferdinand Fournies, Coaching for Improved Work Performance, revised edition, New York: McGraw-Hill, 2000.
CHAPTER 2
P. 12. Plugging the parking meter: Leonard Bickman, “The Social Power of a Uniform,” Journal of Applied Psychology, vol. 4, 1974, pp. 47–61.
P. 13. Milgram’s shock experiment: Stanley Milgram, Obedience to Authority, New York: Harper & Row, 1974.
P. 17. Your words carry weight: Maggie Rauch, “Cash and Praise a Powerful Combo,” Incentive magazine, June 1, 2003: http://www.incentivemag.com/News/Articles/Cash-and-praise-a-powerful-combo ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.