Part I

Getting Started with Operations Management

9781118551073-pp0101.eps

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In this part . . .

check  Get the lowdown on the fundamentals of operations management and understand why it’s so essential to successful businesses.

check  Learn how to document and improve your business processes in order to gain a decisive advantage over your comany’s competitors.

check  Figure out what you want to accomplish and then determine whether you have the processes in place to meet that goal. If your processes need improvement, find out how to improve them in a structured and systematic way.

check  Discover how to overcome common process management challenges, such as shared resources, batching, and rework to keep things running as smoothly and efficiently as possible.

  Make your job as an operations manager easier by ...

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