March 2024
Beginner
256 pages
5h 30m
English
Content preview from Order out of Chaos
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Author’s Note
The negotiation case studies in this book are all based on actual events. However, in order to protect those involved and to respect confidentiality, certain key details have been changed, including amalgamating cases where appropriate. Dialogue exchanges are not verbatim, nor should they be treated as such.
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