December 2015
Intermediate to advanced
936 pages
23h 59m
English
book
OS X Support Essentials 10.11 - Apple Pro Training Series: Supporting and Troubleshooting OS X El Capitan
by Kevin M. White, Gordon Davisson
Content preview from OS X Support Essentials 10.11 - Apple Pro Training Series: Supporting and Troubleshooting OS X El Capitan
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
Start your free trial
Lesson 18Manage and Troubleshoot Applications
GOALS
▶ Understand and support the various application types
▶ Manage app extensions and widgets in Notification Center
▶ Monitor and control processes and applications
▶ Explore various application troubleshooting techniques
For many OS X support professionals, their most common day-to-day task is troubleshooting application issues. The successful resolution of an application issue most often depends on previous experience with the specific application. Specific application issues, however, are beyond the scope of this guide.
On the other hand, support professionals dealing with new applications or new issues must rely on their ability to effectively gather relevant information and their knowledge ...