February 2005
Intermediate to advanced
472 pages
11h 38m
English
book
Patterns: Pervasive and Rich Device Access Solutions
by Peter Kovari, Phillip Dermody, Daniel Ehrle, Stefan Fassmann, Richard Jacks, George Kroner, LindaMay Patterson, Sami Serpola
Content preview from Patterns: Pervasive and Rich Device Access Solutions
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
314 Patterns: Pervasive and Rich Device Access Solutions
14.1 Business requirements
The business requirements are for ITSO Railways to minimize the need for a call
center to provide customers with information about its timetables. ITSO has
provided a range of printed and Web-based materials for customers but
recognizes that customers in transit may need to update their train schedules.
For this purpose ITSO Railways employs a call center operation, but because of
potentially large volumes of calls at particular times of the day with only minimum
use at other times the call center represents a major cost for ITSO Railways.
In order to meet its current requirements for cost-reduction, ITSO Railways
intends to automate the phone access to its
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.