Chapter 5. ITSO Railway sample overview 89
Enable mobile workers to work more efficiently and effectively by providing
them with access to enterprise applications and data.
Reduce call center costs generated by mobile phone users calling in to get
timetable data with peaks occurring at specific times of the day.
5.2 General requirements
ITSO Railways has established the following general requirements for any
mobile solutions being created.
The key requirements are:
Enhance existing applications and methodologies currently available.
Use standards-based technologies and products wherever possible.
Integrate all new solutions with the existing business applications and
databases.
Use the techniques and the technology appropriate to the ...