If the caller does not respond (silent responses to speech recognition are still
prevalent) then it is advisable to repeat the instructions after silence detection
(or if recognition confidence is very low).
In the ITSO Railway design it has been decided to check the user input
against station location information. This is because the task puts the burden
on the user to know the station location names. It is possible that they might
not select a location at which there is a railway station. If a non-match is
detected then the user is prompted for another input. This strategy may be
acceptable and can be confirmed after usability testing, but in the future after
ITSO has established the usage ...
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