February 2005
Intermediate to advanced
472 pages
11h 38m
English
book
Patterns: Pervasive and Rich Device Access Solutions
by Peter Kovari, Phillip Dermody, Daniel Ehrle, Stefan Fassmann, Richard Jacks, George Kroner, LindaMay Patterson, Sami Serpola
Content preview from Patterns: Pervasive and Rich Device Access Solutions
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Chapter 5. ITSO Railway sample overview 91
5.4.1 Key requirements
The key business requirements are:
Increase customer satisfaction by providing them anywhere access to railway
information using a variety of devices.
Provide customers with mobile access to railway information.
Reduce calls to customer service.
Make information available 24 hours a day 7 days a week.
Provide the latest information to allow customers to make informed decisions.
The key IT requirements are:
Integration with and extend existing railway information system and train
scheduling system.
Make the application easy to use and learn.
Extend the existing Web/portal system to mobile devices.
Use tools that support the end-to-end development process and simplif ...
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