CHAPTER 4
SECOND ROLE: BEING ALL ABOUT PEOPLE—YOUR PEOPLE!
The business of business is people. It’s all about people. . . . People are the only sustainable competitive advantage a business has.
—Herb Kelleher
FROM A GOOD LEADER TO A GREAT LEADER
If you are a leader, you have to understand implicitly, deep in their souls, the importance of other people. You can never think the world revolves around you.
—Rudy Giuliani
The second key leadership role is to focus on people. This includes not simply assembling the best possible team you can, but also, once you have found those people, genuinely caring about and taking care of them. Good leaders ...
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