Chapter 2. Techniques Are Not Enough
MANY PEOPLE learning consulting skills look for techniques and procedural ways to be more effective as consultants. But there are special demands of the consulting role that transcend any specific methods we might employ and that contribute to our effectiveness no matter what our technical expertise. A unique and beguiling aspect of doing consulting is that your own self is involved in the process to a much greater extent than if you were applying your expertise in some other way. Your own reactions to a client, your own feelings during discussions, your own ability to solicit feedback from the client—all are important dimensions to consultation.
In acting as a consultant, you always operate at two levels. One ...
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