December 2009
Beginner
144 pages
2h 53m
English

To summarize, you need to be aware of the type and amount of external interruptions. You do that by tracking every interruption with a dash and writing down the title of the requested activity.
The strategy for handling external interruptions is a four-stage one:
Inform: “I’m in the middle of something.”
Negotiate: “Is it OK if I come back to you on Friday?”
Schedule: Write down the title of the activity and later plan it for a future Pomodoro.
Call back: Call back as you have promised; otherwise, you will not be entrusted with this responsibility anymore.
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