CHAPTER 9

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Managing Your SharePoint Demand Funnel

Instant gratification takes too long.

—Carrie Fisher

In this chapter, I focus on approaches to setting up a demand funnel for enhancements and expansions of your SharePoint service. This will help you have an ordered process to ensure that you do not miss or lose enhancement opportunities, but it will also help you to ensure requests do not pull you off course and leave you chasing every little feature. I offer considerations to establish a triage process where you can prioritize requests and opportunities, some of which you can then add to your roadmap while you capture others in a parking lot ...

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