CHAPTER 13

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Designing Your File Plan

Finally, if you are lucky and if the right reader comes along, the stone will speak. It alone will remain in the world to tell the story.

—Margaret Atwood

Eventually, some transitory content will progress through the life cycle and become official records. Records involve a complexity of management requirements, starting with their storage. But what is the best way to store records? In this chapter, I provide an overview of file plans for records management and I offer guidance on how to design a file plan. I also discuss how to create a content classification index. Finally, I discuss considerations for ...

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