Foreword
I am a Fellow of the American Society for Quality (ASQ) and Chief Expert of ASQ Shanghai LMC. I had worked in quality at Ford Motor Company for 28 years before my retirement in 2020. At Ford, I held various technical and leadership positions, including Vice President of Ford China Quality and New Model Program Launch, Vice President of Ford Asia Pacific Quality and New Model Program Launch, Ford Corporate Executive Technical Leader, and Member of the Technology Advisory Board. It is my honor to write a Foreword for this book.
According to Dr. Joseph Juran, a quality management system has three cornerstones: quality planning, quality control, and continuous improvement. Quality planning acts as a fundamental and proactive function to the other two cornerstones. I believe we can all do even better jobs if we devote more efforts and resources to quality planning. There is a need for a comprehensive textbook and reference book that captures quality planning subjects. I appreciate that this book intends to do just that.
I have reviewed all the chapters of Dr. Tang’s manuscript. I have found that it includes all the essential elements for quality planning practices, reviews many approaches, and presents the contents systematically and logically. I appreciate the book’s broad coverage on principles and applications, with numerous diverse examples, not limited to a particular industry or discipline. The broad coverage and various examples make this book suitable for graduate ...
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