November 2021
Intermediate to advanced
352 pages
9h 51m
English
Content preview from Quality Planning and Assurance
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Acknowledgments
Teamwork
Special thanks go to Dr. Walter Tucker, a professor emeritus at Eastern Michigan University, who had taught this subject for over 30 years. His mentorship on quality pedagogy is essential to this text. Special appreciation to Dr. Jay Zhou (ASQ Fellow and retired Asia Pacific Vice President for quality at Ford Motor Company), Dr. Christopher Kluse (Professor at Bowling Green State University), and Carlos Zaniolo (Manager at Volvo Group), who reviewed all the chapters of the manuscript and offered suggestions for improvements.
I also extend my thanks to senior professionals in industries and academia: Santos Aloyo (Becton Dickinson), Marc Deluca (Ford Motor Company), Jon Gawlak (SGS North America), Ryan Gingras (Pratt & Whitney Autoair), Qian Harris, Bryan Jakubiec (Magna International), Mike Smith, and Dr. David Tao (University of Michigan), who provided their comments and suggestions. Eastern Michigan University student Brendan Ostrom helped with final manuscript proofreading.
I am also grateful to the five anonymous reviewers who provided constructive comments on this book’s proposal and draft chapters, as well as Wiley’s acquisition, project, editing, and publication teams who played integral roles in the quality publication of this book.
I would also like to thank Eastern Michigan University for supporting this book manuscript’s preparation with the 2021 Faculty Research Fellowship Award. While teaching this subject at EMU, I really enjoy working ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.