Chapter 19
Taming the Herd with Practice Tools
IN THIS CHAPTER
Tracking firm and client tasks with the Work screen
Creating and managing projects, tasks, and templates
Building client request workflows
Managing team communication
Trying to manage client deliverables, internal deadlines, and scattered communication by email alone? You might as well be herding cats. Fortunately, the Accountant version of QuickBooks Online gives you a built-in toolset — Tasks, Projects, Requests, and Templates — which help you wrangle all those squirmy creatures into one tidy pen. This chapter walks you through how to use the Work screen to coordinate your team, track client needs, and eliminate the “I never got that email” excuse for good.
Before embarking on finagling metaphorical felines, it’s worth noting that the word projects in QuickBooks is a bit like rope on a ranch. It means different things depending on how you use it. In Plus and Advanced, projects help you lasso profitability by tying related transactions together. In the Accountant version, though, projects are more like corrals — ...
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