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RT Essentials
book

RT Essentials

by Jesse Vincent, Robert Spier, Dave Rolsky, Darren Chamberlain, Richard Foley
August 2005
Intermediate to advanced
218 pages
5h 50m
English
O'Reilly Media, Inc.
Content preview from RT Essentials

Name

list

Synopsis

rt list [options] "query string"

The list action displays a list of objects selected by a TicketSQL query string. The query string is a required argument.

The ls and search actions are interchangable names for list. Use whatever suits your particular environment or taste.

The list action takes several options:

-i

Return only the object type and numeric ID in the format type/id. This can be useful for feeding into a |rt edit -. . .pipe.

-s

Return a short object description.

-l

Return a more detailed object description.

-t type

Specifies one of the valid RT object types: ticket, user, group, queue.

-o +/- field

Orders the returned list by the specified field. + for ascending order, - for descending order.

-S var=val

Submits the specified variable with the request.

At the time of writing, list only works with ticket objects, although this may change soon to support all available RT types.

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Publisher Resources

ISBN: 0596006683Errata Page