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Rules of Work, 5th Edition
book

Rules of Work, 5th Edition

by Richard Templar
June 2022
Beginner
296 pages
4h 11m
English
Pearson Education
Content preview from Rules of Work, 5th Edition

RULE 3

Know who you’re dealing with

Do you know where your key suppliers went on holiday last year? Do you know why your colleagues left their last job? Do you know which of your customers have kids? When was the last time one of your bosses messed up badly at work, and why? What irritates your line manager the most? If you can answer all of those questions, give yourself a gold star.

If you want to impress someone, compete with them, make them happy, clinch a deal with them, you need to know everything you can about them. Not just facts and figures (although those too) but also what makes them tick. What their likes and dislikes are, what scares them, what their weaknesses and strengths are.

Now look, we’re Rules Players. We’re not collecting ...

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Publisher Resources

ISBN: 9781292439686