Notes
Chapter One:The Desire to Acquire
1. Dr. Brosnan, quoted in Charles Q. Choi, “Chimps Act Like Humans: Mine! Mine! Mine!” LiveScience, posted October 8, 2007, at http://www.livescience.com/animals/071008-chimp-endowment.html; accessed September 7, 2010. The research by Dr. Brosnan and her colleagues was published in “Endowment Effects in Chimpanzees,” Current Biology 17 (2007): 1704–7; see http://www.cell.com/current-biology/abstract/S0960-9822(07)01915-X.
2. John Dawes, “Price Changes and Defection Levels in a Subscription-Type Market,” Journal of Services Marketing 18, no. 1 (2004): 35–44.
3. For a definitive history of sales in America, see Walter Friedman, Birth of a Salesman (Cambridge, Mass.: Harvard University Press, 2005).
4. For ...
Get Selling to The New Elite now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.