CHAPTER 4
The Wider Impacts of Learning Technologies
While business objectives and user experiences are key considerations in the evaluation of any learning technology, there are wider impacts to consider in any evaluation of an emerging technology. In this chapter we go beyond business considerations and individual user experiences to consider how to evaluate those impacts.
No technology exists in isolation from the rest of society, and its adoption can have short-, medium-, and long-term internal and external consequences for any organization. A technology’s impact can be felt in its effects on other technologies, social organizations, economic ...
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